Brasa Refund Policy

Subscriptions purchased directly on the Brasa website come with a full 30-day money-back guarantee. If you request a cancellation with refund within 30 days of your purchase date, we refund 100% of the first charge — no questions asked.

Just email contato@brasa.app from the address you used to purchase, with the subject "Refund". We'll reply and process your request as quickly as possible.

Once approved, the refund is issued within 5 business days. The time for it to appear on your statement depends on your bank or card issuer, typically 5 to 10 business days.

You can cancel your subscription at any time to prevent the next renewal. Renewal charges (after the first period) may be refunded if requested within 30 days of that charge, under the same criteria above.

If you subscribed inside the app via the App Store (Apple) or Google Play, refunds are handled by that store and follow its policies. In those cases, request the refund directly from Apple or Google. We can guide you through it via the email above.

Questions about billing, cancellation, or refunds? Write to contato@brasa.app. Pharo Tecnologia will reply and help.